Refund policy
Return & Refund Policy
We want you to love your RE3U experience. If something isn't right,
we're here to help.
Returns
• Returns are accepted within 7 days of delivery.
• Products must be unused, unopened, and in original packaging.
• Opened or used products cannot be returned due to hygiene reasons.
How to Initiate a Return
• Email us at support@re3u.com with your order number and reason for
return.
• Our team will respond within 24–48 hours with return instructions.
Refunds
• Once we receive and inspect the returned product, your refund will be
processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• Shipping charges are non-refundable.
Damaged or Defective Products
• If you receive a damaged or defective product, contact us within 48
hours of delivery with photos.
• We will arrange a free replacement or full refund.
For any questions, reach out to support@re3u.com